Question 1

What payment methods can I use for purchase?

Accepted Answer

In addition to PayPal and Apple Pay, we accept credit and debit cards, including Visa, MasterCard, American Express, Discover, Electron, Maestro, CartesBancaires, JCB, Diners, and ChinaUnionPay among others.

Question 2

How is my financial information protected online?

Accepted Answer

Keeping your online payments secure is extremely important to us. For this reason, our payment systems comply with the Payment Card Industry Data Security Standards (PCI DSS). The PCI DSS is the highest information security standard for companies that accept credit card payments. This standard provides protection of the privacy and confidentiality of the card's data used to complete the online transaction. Our Compliance with PCI DSS helps to create a secure environment by enhancing the quality of the cardholder data in order to reduce the rate of credit card fraud cases. It also ensures that the data for each payment is stored securely in a tamper-proof manner.

Question 3

How does Channel Merch collect sales tax for online orders?

Accepted Answer

Channel Merch charges the applicable state and local sales tax based on the shipping address of your order. Where required, tax will also be applied to the shipping and handling charges. The sales tax displayed at checkout is estimated and the final applicable tax will be calculated when your order is shipped.

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